Book DescriptionAssertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem How to Speak Up Without Putting Others Down, Participant’s Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program оечоц that will teach you how to express yourself clearly, directly, and tactfully Specifically, you will learn how to Express yourself in a straightforward way¾without offending others Stand your ground, tactfully even in the face of resistance Persist with people who fail to follow through on their communications and promises.  Hemingw2004 г ISBN 0787973599.